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Customer Support

Customer satisfaction is the key to our success.

Our Customer Care Centre serves to be a contact point for our customers across the region and offers a broad range of support and services as part of our commitment to deliver extraordinary customer service.

We offer a broad range of support services:

  • Hotline Helpdesk

  • Electronic Remote Support

  • Fax and Email Support

  • Knowledge Base Systems

  • Onsite Support

At the customer’s convenience and preference, customers may log their problems through multiple channels - phone, email, web, wireless devices, fax. Our Customer Care Centre is well-equipped with a sophisticated customer relationship management system that integrates call tracking, problem logging, problem escalation to provide prompt response and problem resolution to support our customer’s business.

Please contact our Customer Care at:

Hotline : +65 64913939
Fax : +65 64913938
E-mail : ecare@kewill-ipacs.com

Internet Support

To register as an e-Care user, please send your request to our e-mail : ecare@kewill-ipacs.com

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