Managed Services

Our customers are able to concentrate on their core business and drive their bottom line with
the assurance that their IT functions and business processes are in the hands of an expert. At Kewill, we offer a wide range of Managed Services and IT Consultancy that caters to the unique situation of each custome.

Our Services Include:
 

IT Outsourcing

• We offer 24 X 7 hosting services from server co-location to hosting your own server at remote data center to reap the benefits of lower infrastructure investment cost and lower risk of system downtime.

Computer, Networking and PC Workstation Support and Services

• The Kewill team of consultants is able to assist our customers to troubleshoot, administer and maintain their server systems, workstations and network. We can help architect, design a secured network (LAN and WAN) and provide health checks to ensure optimal system and network performance. We are able to support multiple operating system platforms from Microsoft Windows, Sun Solaris, IBM AIX, HP Unix to Linux) and configure and install routers, switches, firewalls, VOIP and VPN services, just to name a few.

Database Administration Support & Services

• As a certified Oracle business partner, Kewill offers database tuning, recovery and testing, performance and checking at regular intervals to ensure optimal performance of the applications and database server and prevent bottlenecks on Oracle database.

Firewall and Security

• Kewill has expertise in configuring and setting up Firewall and Security services in both your local LAN, WAN, Internet and Intranet environments. Providing services like content filtering, anti-virus scanning and live updates and other security services.

Remote Data and Application Backup Services

• As an application solutions provider for our customers, we have the software tools and expertise to provide remote off-site data and application backup services for your Kewill application solutions as well as other business applications at your preferred time intervals (example: daily, twice a day). Your data is encrypted, compressed and securely backed up remotely at our Hosted Site via a leased line or Internet broadband. In the event of a failure at your production site, we have the expertise to provide rapid recovery to minimise the loss of time, money and business opportunities due to lost data and failed servers when disaster strikes.